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Knowledge base
Delivery & Sending Schedules for Military
Sending and Delivery
17
How do I create a new Account?
Setting up your Postcard Delivery dates
When is the cut off to send my card each week?
When should I send my final postcard to recruit trainging?
How do I create a postcard for my Recruit?
See all 17 articles
Getting Started for Civilian Senders
Civilian Senders
1
When is my card delivered?
Troubleshooting
Technical Issues
2
I can't upload or adjust my image
How do I reset my password
LetterTrac
Recruit Tracking Labels
1
What is LetterTrac?
Pricing & Billing
Pricing
2
How much is a postcard?
How do I purchase more credits?
Refunds and Replacement Credits
2
How do I request a Replacement Credit?
How do I receive a refund?
Other billing
1
How can I get a receipt for a purchase?
Security & Privacy
Terms & Conditions and Privacy Policy
2
OPSEC & PERSEC
Terms & Conditions
Are you endorsed by the Military or DoD?
1
Are you endorsed by the military or DoD?
Opt-out policy
1
Email and SMS updates
Security of your Data
2
Securing your Personal Data
Privacy Policy
Images and Photos
Adding a Photo or Image
0
Images and Collections
4
Postcard Images
The Hannah Collection
The Jordyn Watercolor Collection
Adding an image or photo
Military Postcard Ministry (Sponsorship)
Postcard Sponsorship Program
11
What is the Military Postcard Ministry Program (sponsorship)?
How do I add an address as a Sponsor?
Recruit Sponsors Next Steps
How do I become a Recruit Postcard Sponsor?
How do I create a Sponsorship postcard?
See all 11 articles
Mailing addresses
Navy
3
Communicating with your SR
Family Form Letter
What if my recruit moves to a new Ship?
Air Force
1
Mailing Address
Army
1
Mailing Address
Coast Guard
1
Mailing Address
USMC
1
Mailing Address
USMC San Diego
0
NAPS
0
Space Force
0
The Forever Gallery
Forever Gallery
5
What is the Forever Gallery?
Are my postcards saved electronically?
Who can see the Forever Gallery?
Who can see the Forever Gallery?
How does my recruit see their postcard gallery?
Tutorial Videos
How to Videos
1
Monday Delivery Postcard Tutorials
Help Desk Software
by Freshdesk